![]() ![]() Note that if you cannot see your device info in the list, please click "No my device in the list" to submit your device model. Please select the related " Device name" and " Device model" from the list and check out the " Disclaimer". According to your case, please highlight " Others" and click "Next" to go on. ![]() Now, you should select the fault type, say, the situation you're facing. Also, you can restore existing data from Samsung in advance in case something unexpected happens. After the installation, please click on " Fix Device" to proceed. Get Down to Android Data ExtractionĪbove all, you should download and install Android Data Extraction beyond doubt. Method 4: Use Odin to Flash a New ROM on Samsung.Method 3: Try Android Recovery to Auto-Fix the Problem.Method 2: Fix Firmware Issue with Samsung Kies.Method 1: Reset Samsung to Factory Settings.If, unfortunately, it fails, there are FOUR feasible methods for you to try out with or without Samsung Kies. Though it's worth trying to give your Samsung a fresh restart so as to solve this issue, this way doesn't come to help you out all the time. ![]() " Firmware upgrade encountered an issue" occurs when you're trying to root your device, or flash a ROM/Kernel, or simply upgrade Samsung Galaxy/Note phone to the latest Android, but the process doesn't go your way, which results in being stuck on this screen. This case is common and boasts the average 4,400 searches per month.
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